How do I register to receive AC Alerts messages?
You will automatically be signed up upon enrollment or employment at Amarillo College based upon the information entered into your official records. We recommend that you immediately check the information on AC Alerts to ensure its accuracy.
I forgot my password. How do I reset my password?
On the login/register web page, there is a “Forgot your Username/Password?” link. That link will have you contact the Technology Information Center at (806) 371-5100, and they will be happy to assist you with your password reset; or you may go to econnect.actx.edu and click on the “Account Information” link.
How do I add a second phone or email address to my account?
You can add a second phone number and email account through your login. Once you have logged into AC Alerts you can specify a secondary email address and phone number. The maximum number of services is 4. Both phone numbers and email accounts are limited to 2 services each.
How much does it cost to sign up for AC Alerts SMS messages?
Registration is FREE. Standard text messaging fees apply to all messages sent to your cell phone.
I block all SMS messages to my cell phone, can I still sign up with AC Alerts to receive email notifications?
Yes
What is the opt-in process to receive text messages?
The wireless carriers have rigid requirements as to the content of the message and specific text that must be included. Inorder to comply with these requirements you will receive the following opt-in message: “Amarillo College alerts. Reply Y for aprx 5 msg/mo. Txt HELP 4 infor. Msg&data rates may apply. Visit schoolmessenger.com/tm” In order to continue to receive emergency text messages you must reply with “Y” on “OPTIN” when you receive such a verification message.
How do I opt out of receiving text messages from AC Alerts?
To opt out at any time from emergency alerts from Amarillo College visit http://www.schoolmessenger.com/txtmsg or reply “STOP” to the opt-in message that you received.
How do I opt-in for text messages once I have already opt out?
Send a text message to the short code 68453 saying “Y” or “OPTIN”, and your text messaging will be reinitialized.
I only want to sign up for AC Alerts SMS messages pertaining to the Washington Street campus – can I do this?
Yes – in fact you can sign up to receive notification about the Washington Street campus, West Campus, East campus, Moore County Campus, Hereford campus, Polk campus, and Community Link, or from all of these. You have total control of what group you would like to belong too for receiving messages.
Who do I call if I have questions or concerns about AC Alerts SMS messages?
If you have questions or concerns about the AC Alerts notification system – powered by SchoolMessenger, please contact the Technology Information Center at helpdesk-it@actx.edu or call (806) 371-5100.